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STRATEGY MAP

VISION:

One of the top 5 convention Destinations in luzon

Customer Perspective

Promote distinct Bicolano tourist experience

Process Excellence Perspective

Establish an efficient “concierge’ system

Employee Perspective

Invest in City Hall wide retooling and skills upgrading program

Citizen Perspective

Stimulate pride as Legazpe├▒os

Financial Perspective

Effective and efficient utilization of resources

Attract investors for tourist facilities and activities

Strengthen regulation of tourist related services

Prioritize job opportunities for Legazpe├▒os

Strengthen mechanism to ensure orderly, peaceful and safe environment

Institutionalize a customer service culture

MISSION:

The City Government of Legazpi promotes inclusive economic growth and sustainable development through effective and efficient services strengthened by the active participation of all stakeholders within a safe environment.

CORE Values

Integrity

Common Good

Commitment

Competence