Republic of the Philippines

OFFICE OF THE CITY COOPERATIVE AND DEVELOPMENT

City of Legazpi

CITIZEN’S CHARTER

FRONTLINE SERVICE STEP BY STEP PROCEDURE OFFICER/ EMPLOYEE RESPONSIBLE MAXIMUM TIME OF TRANSACTIONS DOCUMENTS TO BE PRESENTED BY CLIENTS AMOUNT OD FEES
Assistance to clients / researchers Queries on how to organize a cooperative CCDO Officer / Admin Aide I / CCDO Staff 30 mins. Free
Site visitation / Conduct of Pre-Registration Seminar (PRS) Received letter request/s for site visitation. CCDO Officer One(1) working day Letter request/s approved by the City Mayor Free
Files application to organize a cooperative. CCDO Officer 20 mins. Letter of application Free
Reviewed application letter as to the viability of the proposed cooperative a stated in the Economic Survey. CCDO Officer 30 mins. Economic Survey
Approval to organize a cooperative. CCDO Officer 10 mins. Free
Conduct of Pre-membership and Education Seminar. CCDO Officer 3 hrs. Membership
Review of registration documents Received / submit registration documents for review by the City Coop. Dev’t Officer CCDO Officer 30 mins. Cooperative registration documents. Free
Endorsed registration documents to Cooperative Development Authority (CDA), Albay Filed Office for corrections. CCDO Officer / Cooperative Development Authority (CDA)

Cooperative Development Agency (CDA)
One (1) working day Cooperative registration documents. Free
Approval and registration of the proposed cooperative by the Coop. Dev’t. Authority. Cooperative Development Agency (CDA) One (1) working day Cooperative registration documents. Free
Assistance to regulatory reports Received cooperative regulatory report requirements CCDO Officer / Admin Aide I / CCDO Staff 30 mins. Coop regulatory reports:
– Financial Statement
– CARP
– Social Audit
– Performance Audit
– Mandatory Trainings
Free
Submit regulatory report documents for checking CCDO Officer 20 mins. Free
Review of regulatory report documents, forwarded/ transmitted to Cooperative Development Authority (CDA), Albay Field Office for the issuance of Certificate Compliance. Cooperative Development Officer (CDA)

CDA Cooperative Dev’t Agency
Reviewed regulatory reports:
– Financial Statement
– CARP
– Social Audit
– Performance Audit
– Mandatory Trainings
Free
Assistance to BIR Tax exemption Present approved.

Registration documents
– CDA Registration
– Articles of Cooperation and By-Laws.
– Complete BIR Registration form
(Admin Aide I) CCDO Staff 20 mins. Free

COMPLAINTS: may be filed in writing or you may write to

*NOEL E. ROSAL – City Mayor

*MS. GINA MARIE A. BELCHEZ  City Cooperative Development Officer – Designate


CLIENTS are advised to follow-up the next working day.


SERVICE PLEDGE

“We pledge and commit to foster the creation and growth of cooperatives for promoting self-reliance and harnessing the people’s power for economic development and social justice:.


INQUIRIES, FEEDBACK MECHANISMS, SUGGESTIONS and RECOMMENDATIONS, as well as complaints may be sent to: 

                        *MS. GINA MARIE A. BELCHEZ – City Cooperative Development Officer – Designate