Republic of the Philippines

GENERAL SERVICES OFFICE

Legazpi City

CITIZEN’S CHARTER

FRONTLINE SERVICES/ AVAILABILITY OF SUCH SERVICE STEP BY STEP PROCEDURE OFFICER/ EMPLOYEE RESPONSIBLE MAX TIME OF TRANSACTION DOCUMENTS PRESENTED FEES
Procurement Services 1. Receive of Letter of Intent Ms. Aileen Jadie 3 min. Letter of intent none
2. Queries re: BAC concerns Mr. Roleo Battung 10-15 min. none none
Clearance for Retirees/Resigned/Transfer/Travel Abroad 1. Check/Review of Property, Plant & Equip. (PPE) Record Ms. Kristine Torres/Ms.Crystabelle Layson 5-10 min. Clearance none
2. Requests for transfer, return or condemn of PPE, if applicable Ms. Kristine Torres/Ms. Crytabelle Layson/Mr. Leonardo Ajero 10-15 min. Transfer A.R.E/returned or condemned/I & I Report of PPE none
3. Approval of General Services Officer Mr. Roleo R. Battung 3-5 min. Clearance none
City Mayor’s Solicitation 1. Receive Ms. Teresita Boaloy 3 min. letter-request/s approved by the City Mayor none
2. Release of solicited item/s or Acknowledgement Receipt Ms. Teresita Boaloy 3-5 min. none none

For complaints, please contact: Mr. ROLEO R. BATTUNG

(CGDH-I) General Services Officer

Telephone no. (052) 481-6190

SERVICE PLEDGE: We pledge to do our best in the performance of our duties and functions as stated in the Citizen’s Charter with accuracy anchored on truth, honesty and justice towards efficiency, effectivity and economy in public service.

For recommendations/queries/suggestions, please contact:

MR. ROLEO R. BATTUNG

(CGDH-I) General Services Officer

or

MR. MARIA CHONA A. RIOCASA

(CGADH-I) Assistant General Services Officer

Telephone no. (052) 481-6190