Republic of the Philippines

CITY ACCOUNTANT’S OFFICE

Legazpi City

CITIZEN’S CHARTER

FRONTLINE SERVICES/ AVAILABILITY OF SUCH SERVICE STEP BY STEP PROCEDURE OFFICER/ EMPLOYEE RESPONSIBLE MAX TIME OF TRANSACTION DOCUMENTS PRESENTED FEES
Pre-Audit Services Vouchers/Payrolls must be duly received and assigned a CT # Marietta L. Valencia 5 min.
Vouchers/Payrolls will be examined as to completeness of attachments Estrella A. Ala 5 min.
Computation of Withholding Tax Genalin D. Lorilla 5 min.
Obligation Request recorded, encoded & detached Myrna P. Vallespin

Selfa A. Benosa

Lorna M. Marbella
5-20 min.
Preparation of Journal Entry Myrna P. Vallespin

Selfa A. Benosa

Lorna M. Marbella
5-10 min.
Numbering of supporting documents Maura A. De Jesus 5-20 min.
Vouchers/Payrolls will undergo final audit Estrella A. Ala 5-20 min.
JEV’s will be approved and Box A in the DV’s must be signed Gloria E. Aringo

Ma. Estrella A. Encinas
5-10 min.
Encoding of Approp. Allotments & Obligation Jose Asejo Daily
Issuance of Accountant’s Advice Roy Apuli 5-10 min.
Preparations of General Payroll Efren Perez Semi-Monthly
Accounting Services Preparation of Check/Cash Disbursement Journal from the paid vouchers received from CTO Fatima Ramos

Edna A. Pajares

Gloria Aringo

Oscar Enaje
Daily
Collection & Deposits checked, verified, distributed, summarized, recapitulated & prepared JEV Lenelyn Nunez

Eden Valenzuela

Edna Pajares
Daily
Preparation of Cash Receipts Journal Fatima Ramos

Edna A. Pajares

Eden Valenzuela
Monthly
Preparation of Financial Statements/Monitoring of Cash Advance Gloria E. Aringo

Ma.Estrella Encinas

Edna A. Pajares

Angeli Francisco

Alma Ante

Efren Oliva
Monthly/ Quarterly/ Annualy
Other Services Issuance of Certifications Gloria E. Aringo 10 min.
Verification of various claims from paid vouchers/ payrolls Oscar Enaje

Fatima Ramos
10 min.
Issuance of Disbursement vouchers for Guaranty Deposit Payable/Accts. Payable Jose Asejo 10 min.
Issuance of Status of Funds Edna A. Pajares 1 hour
Issuance of Certificate of Contributions/ Premiums & Loan payments Ma. Ophelia De. Vera

Genalin D. Lorilla

Digna Bailon

Indhra Pagorogon

Eden Valenzuela
30 min.
Remittance of GSIS/BIR/HDMF/Bank Loans Ophelia de Vera

Genalin Lorilla

Digna Bailon

Indhra Pagorogon

Eden Valenzuela
Monthly

COMPLAINTS: For your complaints on delayed request please contact:

Hon. Noel E. Rosal – CMO, City Mayor

Gloria E. Aringo – OIC-City Accountant


For delay in action on claims due to unusual circumstances like unforeseen events beyond control of the Accounting Office, The next working day will be appropriate for the followup. For your feedback, recommendations, inquiries, suggestions, please contact:

City Mayor’s Office 480 – 2198 / 480 – 0139

City Accountant’s Office 742 – 3700


Service Pledge: We the officials and employees of the City Accountant’s Office do hereby pledge to commit our selves to perform our duties and

responsibilities with utmost, integrity, and competence and dedication to work.

We adhere to the principles of transparency and accountability. We will see to it that the public interest prevails over personal

motives for us to avoid the influence of graft and corruption. We are aware and completely committed to excellence and to stand

behind everything we do.